Core Banking Managed Services
Core banking is too critical to treat as simply an application support function. Production incidents, recurring defects, long COB cycles, regulatory changes and legacy customizations can all slow the business down.
Lera brings operations, application engineering, performance optimization and modernization together to help banks keep their core stable today while continuously improving how it performs, changes and evolves. Our approach combines deep core banking expertise with structured 24×7 support, L3 engineering and continuous improvement.
Always-On Core Banking Operations
Keep critical banking applications running with structured 24×7 production and L3 application support.
Application Engineering
Resolve defects, deliver enhancements and implement business and regulatory changes without compromising core stability.
Operational Excellence
Improve core performance, processing efficiency and production reliability through proactive optimization.
Continuous Modernization
Progressively modernize the core through upgrades, data lifecycle management, legacy transformation and intelligent engineering.
From Production Stability to Continuous Evolution
Lera combines operational support with engineering and modernization capabilities, allowing banks to resolve today’s production challenges while addressing the underlying causes, improving performance and preparing the core for future change.
Our continuous improvement model uses:
- Incident & Trend Analysis to identify recurring patterns and emerging risks.
- Root Cause Analysis to address recurring and critical issues at source.
- COB Performance Analysis to identify processing delays and bottlenecks.
- Preventive Action Tracking to reduce repeat incidents and operational disruption.
- Operational Data Analysis to identify performance gaps and improvement opportunities.
- Knowledge Management to continuously strengthen runbooks and operational knowledge.
When the Core Slows Down,
the Business Feels It
Production incidents disrupt banking operations
24x7 Production & Application Support, structured incident resolution, and RCA restore services faster while preventing costly recurrence.
Recurring batch failures and long COB cycles slow the business
COB profiling, batch optimization, parallelization and recovery improve processing efficiency and daily availability.
Business and regulatory changes take too long to reach production
L3 engineering and corrective development accelerate enhancements, regulatory changes and application fixes.
Legacy environments become harder to maintain and evolve
Upgrades, data archival, modernization and intelligent engineering help progressively improve the core without disrupting operations.
One Partner Across
the Core Banking Lifecycle
24×7 Production & L3 Support
Continuous application support, incident resolution, EOD/BOD support and service request management.
L3 Customization & Enhancement
Application fixes, custom development, parameterization and business enhancements.
Incident & Problem Management
Structured diagnosis, RCA, preventive action and recurring-defect management.
COB & Performance Optimization
Batch analysis, workload optimization, parallelization and performance tuning.
Regulatory Change Delivery
Application changes required to address evolving regulatory and business requirements.
Upgrade & Patch Assistance
Impact analysis of platform patches and remediation of conflicts within customized environments.
Data Lifecycle Management
Archival and retrieval frameworks that reduce core data footprint while maintaining access to historical information.
Legacy Modernization
Progressive transformation of legacy environments into more modular, scalable and upgrade-safe architectures.
AI-Powered Operations
Agentic incident analysis, root-cause intelligence, AI-assisted development, test automation and knowledge automation.
Core Banking Platforms We Power