social-analytics-banking-financial-services-insurance-industry

BFSI industry is one of the sectors that is always amidst the hurricane of unusual changes occurring in the sector from the competition and regulatory aspects. The technological advancements and increased customer expectations have further raised the bar for core banking operations. It has become imperative for the BFSI industry to enhance user experience and customer retention by leveraging the benefits of social analytics.

why count on us

Lera’s analytics services help the financial institutions to be ahead of the curve by bringing in real-time data of their potential customers from social platforms.

 we support you this way

  • Our customized social analytics services and solutions are designed to enhance the customer experience and offers actionable insights
  • Our engineers have expertise in developing unique analytics tools and models to extract customer data that further enables the bank to improve on product and service development
  • Our analytical tools help the banks to understand the challenges faced by the customer and to know how the customers respond to the new strategies. This critical step helps the banks take appropriate steps to mitigate any customer complaints

Reach out to us for any analytics services and solutions to support your business requisites.